E-Mail Etiquette

Do's, Don'ts, and Disaster Tales From People magazine's Internet Manners ExpertIS IT PROPER TO SEND A THANK-YOU NOTE VIA E-MAIL?WHAT'S THE RIGHT GREETING FOR A BUSINESS CONTACT?HOW CAN I STOP FRIENDS WHO FORWARD TOO MUCH?DOES ETIQUETTE SMILE :-) ON SMILEY FACES?Businesspeople, students, grandparents, teens: Everyone uses e-mail, but few understand how to use it politely. Now People magazine's Internet Manners expert, Samantha Miller, provides training, tips, and tech secrets for composing proper, effective e-mail"”from rules for e-etiquette on and off the job to real-life advice. Filled with solutions for your 'Net peeves, ' E-MAIL ETIQUETTE delivers:The best ways to combat junk e-mail (a.k.a. spam)The truth about e-mail privacyHow to cope with e-mail overloadHow to send mass mailings without the messThe do's and don'ts of attachmentsHow to spot hoaxes-and real dangers such as viruses and scamsThe final word on e-greeting cards...tacky or terrific?'Netiquette' for kidsRules for e-mail in friendship and romance.Includes reference sheets to tear out and keep by your computer, a glossary of e-mail lingo, anecdotes on the most embarrassing e-mail mistakes of famous folks and ordinary Net users, and more!